RaceRoom investigating Special Event server failure

RaceRoom has been buoyed of late, ever since its new multiplayer ranking system. At the peak of this system are Special Events, where large numbers of sim racers participate at the same time across multiplayer splits.

These splits are determined on their previously accrued ratings – however, in what has been described as a “critical failure in our server system” prevented the automated splits from generating and drivers from entering.

A community server was switched on in lieu, so the event could run, but it encountered stability issues and a lack of a ranking system.

Following the event, the free-to-enter sim racing platform published a statement and apology to its social media channels:

“We want to sincerely apologise for this. We know how much time, preparation and excitement goes into an event like this, and we fully understand the frustration and disappointment this has caused.

At this moment, we are still investigating what exactly went wrong. As soon as we have a clear understanding of the root cause, we will share it with you transparently.

What we can already assure you of:

• We take this incident very seriously
• We are working with full priority on identifying and fixing the issue
• We will follow up shortly with an update and information about a replacement event or compensation

Thank you for your patience — and also for holding us to a high standard.

The RaceRoom Team”

RaceRoom is planning to run further Special Events throughout the year, and is set to update the community once the investigation has been concluded.

For the version of the Daytona 2.4h did run on 31st January 2026, the Hypercar class was won by Mate Mickiewicz, while Filip Spigiel took the GT3 honours.

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