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The Crew fans sue Ubisoft over game’s closure

2014’s The Crew can no longer be played after its servers were switched off – which two gamers believe warrants a legal case.

The Crew offline online mode

According to Polygon, two plaintiffs are suing game developer and publisher Ubisoft for allegedly misrepresenting game ownership, after The Crew’s initial release is no longer playable.

Online access for the open-world driving game was removed in March 2024, which rendered it unplayable – including the main campaign and if you owned the game in physical form.

The title had previously been removed from sale, and Ubisoft claims it refunded those who purchased it “recently”.

The Crew police

However, a new class action lawsuit was filed earlier this month (4th November 2024) claiming that Ubisoft was allegedly misleading consumers for thinking they owned the game instead of paying for licensing access and “falsely” representing the game files were on the disc.

According to the documentation, it is claimed that Ubisoft is violating California consumer protection laws.

When Gran Turismo Sport’s servers were closed, a patch was issued allowing continued access to single-player content. Ubisoft has also committed to an offline patch for both sequels –  The Crew 2 and The Crew Motorfest. Both are currently connected to servers – although no timeline is available for when this will happen.

The Crew fans sue Ubisoft over game’s closure

The plaintiffs in question seek damages for those impacted by the server shutdown plus their own “monetary relief.”

In the meantime, a group of fans entitled The Crew Unlimited are working on an independent attempt to make the game playable offline. The group intends to publish a working version by December of this year.